In this "Under the Radar" report we look at what some VA employees want to do to clear up nearly 1 million claims.

by Larry Scott, VA Watchdog dot Org

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Regular VA Watchdog dot Org readers will know that the VA, and specifically the Veterans' Benefits Administration (VBA), is out looking for ideas from employees on how the clear up the backlog of nearly one million claims.

The two latest articles on this endeavor are here ...
http://www.vawatchdog.org/09/nf09/n
fsep09/nf091109-4.htm

... and here ...
http://www.vawatchdog.org/09/nf
09/nfaug09/nf081709-1.htm

Also, local VA Regional Offices (VAROs) ask employees for input into getting the work done.

The following is from a VARO employee who is obviously frustrated because his colleagues keep submitting useless ideas.

The employee and the VARO will remain unidentified.

This is just one VARO.  Remember, there are 57 in all.

VARO employee's email:

"...the ideas ... just amaze me."

 "The number one idea so far is [the] concept that we give training to the veterans on how to file a claim."

It's not a good "idea because it puts the blame on the veteran for our backlog rather than on ourselves."

 "And it won't do any good because veterans aren't going to drive [XXX] miles to come to [XXX VARO] and attend a class that can't possibly tell them everything they need to know."

"The other ideas all center around ending production quotas or getting rewarded for exceeding production with time off or money."

 "In other words, no one wants to do any [expletive deleted] work ... they just want to whine."

 

Your comments are welcome below.

And, be sure to visit our Under the Radar page ...

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TOPICS: veterans, veterans' benefits, VA, Department of Veterans' Affairs, claims backlog, employee suggestions, Under the Radar