By HOPE YEN Associated Press Writer
The Associated Press
WASHINGTON — Substandard care at the Walter Reed Army Medical Center
appears to extend to the nation's vast network of veterans hospitals,
the head of a House panel investigating the situation said Thursday.
Rep. Harry Mitchell, D-Ariz., cited recent audits and reports that
pointed to confusing paperwork and poor health care coordination as well
as backlogs in the treatment of returning servicemembers who were deemed
at risk for post-traumatic stress disorder.
"That's unacceptable and embarrassing, and the American people deserve
answers," Mitchell said in remarks prepared for a hearing late Thursday.
"I'm not convinced the Veterans Affairs Department is doing its part."
Following revelations of poor conditions and neglect in Walter Reed's
outpatient care, the House Veterans Affairs subcommittee was
investigating problems at more than 1,400 VA hospitals and clinics.
The VA facilities provide supplemental health care and rehabilitation to
5.8 million veterans after they are treated at military hospitals such
as Walter Reed.
In his statement, Mitchell questioned whether Veterans Affairs Secretary
Jim Nicholson was doing enough for veterans, citing complaints by a
former VA project manager, Paul Sullivan.
Sullivan was expected to testify late Thursday that Nicholson had
shelved a proposal to alleviate long delays for health care and benefit
payments because he was too concerned about the $1 million price tag.
"We have a responsibility to make sure that the Department of Veterans'
Affairs is doing its job to make that transition as easy as possible,"
Mitchell said.
Thursday's hearing is the latest to examine the quality of care by
wounded veterans in the wake of disclosures of shoddy outpatient health
care at Walter Reed, one of the nation's premier facilities for treating
veterans wounded in Iraq and Afghanistan.
Since the report last month by the Washington Post, Defense Secretary
Robert Gates has forced Army Secretary Francis Harvey to resign and Maj.
Gen. George W. Weightman, who was in charge of Walter Reed since August
2006, was ousted from his post.
President Bush has also appointed a bipartisan commission to investigate
problems at the nation's military and veteran hospitals, and separate
reviews are under way by the Pentagon, the Army and an interagency task
force led by Nicholson.
Earlier in the week, Nicholson defended his agency's efforts to serve
veterans but made clear that he would not tolerate substandard
conditions. The VA has recently expanded the network of centers designed
to provide care to those with traumatic brain injury and will be
screening all patients who served in combat for post-traumatic stress
disorder, he said.
"If even one of these young men or women does not receive needed care,
that is one too many, and we will do all within our power to ensure such
a situation is rectified," Nicholson wrote Wednesday in a letter to the
House committee.
During the hearing Thursday, Cynthia Bascetta, director of health care
at GAO, testified that investigators over the years had pinpointed
several problems involving coordination between the Defense Department
and the VA in providing health care.
While some improvements have been made, GAO investigators could not
offer assurances that problems of veterans falling through the cracks
wouldn't happen again, according to Bascetta's prepared testimony.
Among the problems:
_The Defense Department had difficulty sharing medical records the VA
needed to provide rehabilitative care. Because there was no real-time
electronic access for most facilities, VA officials typically had to go
through a cumbersome process of faxing material back and forth.
_Six of seven VA medical facilities visited by the GAO expressed
concerns about the growing demand for PTSD treatment from returning
servicemembers. They estimated that delays could be as long as 90 days.
---------------
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