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HERE'S THE LATEST EDITION OF JIM STRICKLAND'S MAIL BAG --
Veterans' Advocate Jim Strickland answers
questions
from VA Watchdog readers.

Veterans' Advocate Jim Strickland provides
regular columns for VA Watchdog dot Org.
If you would like to contact Jim about his
columns, you can email him here...
The archive of Jim's articles
is here...
-------------------------
Jim;
Thanks for the great advice (provided in your columns). I actually found
this just before sending the paperwork to the VA. I didn't use a VSO, my
wife did my claim. She made some mistakes, was very vague about the
problem, but it did not matter. She called the VA whenever she had a
question, and they would walk her through the forms. They told her exactly
what they needed for proof and how the process worked.
I did consult a VSO at my local veterans post and when he told me to file
one of their boilerplate claims I said "no thanks" and my wife filed her
claim.
What really got me my 40% was the C&P examiner. I took my wife as
suggested by someone on this site because I tend to downplay my medical
problems. But the C&P examiner was helpful. He gave me advice about the
process. He actually seemed refreshed by the fact that we had a simple
claim. He commented, "I don't see many of these" and I asked him to
elaborate. The fact was that I didn't show up with braces and walking
devices or a briefcase full of records and that we did the claim and it
was just a simple claim, not a pile of boilerplate conditions that the
VSO's pump out.
Also I told him exactly what I needed from the VA. I needed to get into
the vocational rehab program, and that i needed 30%. I kept asking him if
he thought that was possible, he finally said, "you are looking at 20
maybe 30%" then before i left he said he would put together a report that
should help me. well he got me 40% which is the max i could have gotten
for my medical problems, to get any higher I would have needed
hospitalization for it within the past year. the c&p examiner even told me
I should try to file for back compensation, that i should at least be able
to get it for the last 2 years.
VSO's really have a place. If they are trained. But most local veterans
posts just hand out the title to whoever. and there is no oversight by the
national offices or the departments. sorry to ramble but thanks and have a
great holiday.
Article continues below:
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Answer;
I agree that VSO's “have a place”. I often recommend that Vets seek out
the assistance of a State or County Veterans Service Officer (CVSO) if
they have a complex claim. The CVSO is usually much better prepared to
assist a Veteran than other VSO's from the usual Veterans Service
Organizations. You can find a CVSO close to you by looking in your
telephone book or clicking here
http://www.nacvso.org/ to visit this web site .
Jim:
My service connected disability is at 70% being paid at 100% . I am 73
years old and been collecting payment for about ten years, about 5 years
at this rate. What do I do to get it changed to 100% total and permanent?
Answer:
I'd advise that you don't do anything. If you are 70% schedular and paid
at 100% IU and you haven't been subjected to yearly C & P examinations,
you are already considered P & T. It's the same category I'm in and it's a
perfect place to be. As you're over 55 years old and you've held that
rating for a while, it's very unlikely that anyone at VA will try to make
any changes. Even if you had a letter stating P & T, you wouldn't be
"protected" from change until you've been rated 100% for 20 years.
Asking VA to change anything would require a review of your file and that
may stir up a hornet's nest.
Enjoy the benefits you have today and don't worry about it. If you ever
should get a notice from VA that they want to change your rating, contact
either Larry or myself and we'll advocate for you.
Jim:
I read your article on VAWatchdog. I'm not sure if my experience with my
VARO qualifies as cryptic. I would rather use the terms trickery,
dishonesty and lying. My questions first: Can my VARO office reduce my
benefits for failing to return an Employment Questionnaire in the
prescribed 60 days? Do only veterans with IU's have to do the Employment
Questionnaire?
Now the facts: My combined rating is 70% disabled (Effective August 2002).
I was granted the 100% rate because of IU. In the decision it said that
there would be no examinations scheduled in the future. It also said that
I have a permanent and total service connected disability.
On December 03, 2007 I received an Employment Questionnaire from my VARO.
As with all correspondence from their office in came in an envelope with
no post mark and no way of telling when it was mailed. I have received
these questionnaire's in years past and except for the one I received in
2004, I never paid any attention to the date mailed vs. the date received.
That one (2004) was date mailed October 1, 2004 and I received it on
September 30, 2004. On the questionnaire, instead of having a date, it had
a "date mailed" box. In the box was October 1, 2007.
In the instructions it said that the required items must be filled in
fully and accurately, which I did (Section II). The instructions goes on
to say that the completed form must be filled out and returned to the VARO
within 60 days or my benefits MAY be reduced. I received it three days
after it was due back at the VARO. I live in Fayetteville, NC. Winston
Salem, NC is only about 115 miles away. I rubber stamped it "RECEIVED DEC
03 2007" and returned it in the same day mail. I also faxed a copy to my
VSO, also located in Winston Salem, NC. As of this writing I haven't heard
back from my VSO (MOPH).
I believe that it was either mailed on December 1, 2007 and not on October
1, 2007 or the date box should have read December 1, 2007. I tend to
believe that it was mailed late on purpose. This would be more consistent
with the VA's reputation and their SOP. It would be in my interest to get
the form back to them ASAP and it would be in their interest to mail it
late on purpose. Maybe their way of reducing my (and other veterans)
benefits with the promise of reinstating them if I agree to more
examinations, that I must pass, and probably with new guidelines since my
case was adjudicated. I'm sure it's a trick in there somewhere, I just
can't figure out where. Your thoughts would be appreciated.
Answer:
Yes. Your VARO can and will reduce your benefits if you fail to timely
respond to a request of verification or examination.
This applies to those of us who are IU and it's one of the few rules that
are reasonable. There are many Vets who would work and earn an income even
while taking their IU benefit. I hear from Vets often who ask if it's OK
to work "off the books" and receive unreported and untaxed income. Of
course, that's illegal. The employment questionnaire isn't all that
intrusive, I get one each year too.
If you are IU, you're in the best category of 100%. If a Veteran is 100%
schedular rated, the VA may reexamine him at any time and look for
improvement in his condition. Even if the rating says "Permanent and
Total", it isn't protected until it's been in continuous effect for 20
years. Any Vet can get a re-exam notice and have a proposal generated to
lower his rating. If there is improvement, it may drop from 100% to say
60% or even lower. The VA only has to show "improvement" on a Vet with a
100% schedular rating. If a Vet is IU...unemployable...the VA must
substantiate not only improvement but also employability. Their burden
doubles.
As for a conspiracy to develop some secret plan to misdate letters to
force a lowering of your ratings...I only wish it were true.
If that were true, it would indicate to me that the employees of the VA
are sharp enough to think of and execute such a plan. To develop a process
like that and get away with it would be the product of some people who
were thinking ahead and had a goal.
Unfortunately, if your letter was dated incorrectly, mailed later than it
should have been, etc., it only confirms more sloppy work by untrained,
unskilled and unsupervised VBA employees. They would have to be pretty
smart to do what you imply...they aren't. Don't make that mistake of
giving them credit for doing something like conspiring to take away your
benefits, most lost files and wrong letters are caused by sheer
incompetence, not clear thinking and highly motivated people.
Reductions in benefits aren't made because regulations have changed. Regs
don't change much, the rating schedule has been in effect since 1945 with
no significant changes. There is also a specific regulation that clearly
says that no reduction will be made because of any reg change. If you were
reexamined, the exam must be compared to the original.
If you are contacted by VA and any attempt is made to lower your rating
because you did not timely file your letter, the issue should be simple
enough to resolve. Let me know, I'd be happy to help. In the future, you
may want to make a note to yourself to expect a letter each year and if
you don't get it, either call your VARO and ask about it or simply find
the form on-line, complete it and mail it in. That's a preemptive strike
for you that will ensure that your benefits are as safe as can be.
Jim:
I WILL BE ELIGIBLE FOR MEDICARE IN JULY THIS YEAR. DO YOU RECOMMEND
STAYING WITH THE VA OR SWITCHING TO MEDICARE.
Answer:
I use both Medicare and VA health care. It's perfectly acceptable to do
just that. Those of us who have both VA Health Care and Medicare have the
best of both worlds. I don't bother with a Medicare secondary insurance
policy like AARP. If I need local civilian care, I'll pay a small
deductible up front for part B (doctors) and then 20% of any allowable. If
I'm hospitalized suddenly at a civilian facility and use my Medicare
benefit, I may get tagged for almost $900.00 deductible but I'll soon ask
to be transferred to a VA facility. If I chose to get a secondary policy
such as that offered by AARP, I'd pay about $2000.00 each year, maybe
more.
We don't need pharmacy or Part D Medicare...we can usually get civilian
prescriptions converted to VA prescriptions. Now that Wal Mart and others
are selling a ton of stuff for $4.00, I sometimes don't even bother and
just pay the 4 bucks.
There is a caution though. When you go to a civilian provider, be sure to
be specific about which coverage you are asking them to bill. If you want
them to bill VA, you must have clear pre-approval from VA for "Fee Basis".
If you want to use your Medicare, it's best to not even let them know
you're covered by VA. If you allow them to have both your cards, confusion
can result that is tough to set right.
Read the second part of this article in the link below and you'll see how
that can happen.
http://www.vawatchdog.org/07/
nf07/nfSEP07/nf090407-1.htm
Jim;
I have developed adhesive capsulitis (frozen shoulder) as a result of my
diabetes. As I am 100% P&T, my PCP has written a referral for physical
therapy, which is the only therapy before considering surgery. The only
problem is that I will have to drive 2 hours there and 2 hours back. My
spouse is housebound with a syncopal disorder and I don't think that I can
leave her alone for 5 + hours every day for a couple of months. Also the
cost of gasoline will make this trip too cost prohibitive to make. Any
suggestions?
Answer:
Stop at your CBOC or VA hospital and speak to the fee basis people. You
may have to get the recommendation or approval from your PCP but you have
a good case to get local, civilian physical therapy treatment. I'm seeing
many more fee basis approvals for all sorts of treatments and physical
therapy is one of the busiest. When you are approved, the process works
well. Once you have your written authorization, you can usually choose
your physical therapy provider from any in your town. Every physical
therapy provider who accepts Medicare is required to accept a VA fee basis
patient and you'll usually be welcomed and offered good treatment.
-------------------------
Larry Scott --
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